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Version: 24.3

Inactivating and Reactivating a Member's Account

This article explains how to inactivate or reactivate a member's account in Agility.

Overview​

***Users are called members.*** Making a member's account inactive is the recommended method for disabling an account (instead of deleting) and preventing member access. This article provides instructions on how to "inactivate" and reactivate a member's account.

Inactivating a Member's Account​

Inactivating an account also preserves the member's historical data for reporting purposes, removes them from your licensed user count, removes them from future assignment lists, and also allows the account to be reactivated at a later date if needed.

  1. Click the hamburger menu Hamburger icon > Admin > Members.
  2. For the required member to be inactivated, click Inactivate from the Edit drop-down.

Reactivating a Member's Account​

  1. Click the hamburger menu Hamburger icon > Admin > Members.
  2. In the Members page, in the Filter, select Show Inactive Members. Inactive members display with strikethrough text.
  3. To activate a member, click Activate from the Edit drop-down.