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Version: 24.3

Why do my requests disappear after generating a story or backlog item?

This article explains why some requests disappear after generating a story or backlog item in Agility.

Question

Requests disappear from the Request list after they are used to generate a story or backlog item. Where do they go?

Answer

When a Request is used to generate a story, one of the options when saving the backlog item is OK & Close Request. The Requests you want to see are most likely closed. Closed items are filtered out by default.

Using Requests to Capture User Feedback and Suggestions

Adding a New Request

Closing Request

Copying Request

Deleting Request

Editing Request

Exporting Requests to Excel

Generating System Asset from Request

Moving Request to Another Project

Ranking and Ordering Requests

Tracking Progress of Related Assets

Viewing Closed Requests

Viewing Request Details

Watching Request