Closing a Request
This article explains how to close a request in Agility.
Overview
Learn how to close a request.
Steps
- Click the hamburger menu
> Product > Requests.
- Select the request you want to close and open the Edit action menu to the far right.
- Choose Close Request from the drop-down list. The Close Request page opens.
- In the Resolution field, select either Implemented or Rejected. Optionally you can enter a free-form description in the Resolution Description field.
- Click Close Request. The request is rendered inactive. Closed requests remain in the system. To view all closed requests, click Filter and select Show Closed Requests.
Viewing Closed Requests
- Click the hamburger menu
> Product > Requests.
- In the filter drop-down menu, select Show Closed Requests. Closed Requests are shown with a strike out through the title.
Related concepts
Using Requests to Capture User Feedback and Suggestions
Related references
Why do my requests disappear after generating a story or backlog item