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Version: 24.3

Deleting a Member's Account

This article explain how to delete a Member's account in Agility.

Overview​

In Digital.ai Agility, users are called members.

Deleting a member removes them from the system entirely, including historical reporting. This is generally not advisable except for erroneously created member accounts (such as duplicates). Instead, we recommend that you inactivate the member's account or change their project role(s).

Steps​

Do not delete members who have actually worked on projects because it negatively impacts historical reporting data. Instead, inactivate their account. Deleting should be reserved for accounts that should not have been in the system in the first place (for example, duplicate record).

  1. Click the hamburger menu Hamburger icon > Admin > Members.
  2. For the member you want to delete, click Delete from the Edit drop-down.
  3. Click Delete again to confirm.

The member's name is permanently removed from the system.