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Version: 24.3

Closing a Work Item

This article explains how to close a work item in Agility.

This topic provides instructions on different ways to close work items to indicate that you are done working on them and provides best practices to ensure accurate reporting.

Overview

  • After an item is closed, you can re-open it if additional changes need to be made.
  • Quick Close updates the status of the item and closes it in a single action.

Option 1. In Any Grid

  1. In any grid, select Close (or Quick Close) from the Edit drop-down button.
  2. Select a Status and click Close.

Option 2. On the Backlog Items Details Page

  1. On the Details page, select Close (or Quick Close) from the Edit drop-down button.
  2. Select a Status and click Close.