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Set Up and View RSS Alert Notification Feeds

View subscription-based notifications in your favorite RSS reader.

Who uses RSS feeds: Team members who prefer RSS readers for notification aggregation can configure RSS feeds for their subscriptions. Each member's RSS link is unique and private.

Security Note: Your RSS link is specific to your member account and grants direct access to your subscriptions. Do not share your RSS link with others.

Set Up an RSS Feed​

To configure RSS notifications:

  1. Open your external RSS reader.
  2. Click the hamburger menu Hamburger icon > Rooms > My Room > Subscriptions.
  3. Drag the RSS Feed icon into your RSS reader, or right-click on the icon to view the news feed URL, and copy and paste it into a new entry in your RSS reader.

View Notifications in Your RSS Reader​

In your RSS reader, each change notification displays notification details along with a link to view the item within Digital.ai Agility.

Configure Microsoft Outlook for RSS Feeds​

Enable Automatic RSS Feed Synchronization​

To configure Outlook to automatically pull in RSS feeds when you subscribe to them:

  1. In Outlook, click File > Options > Advanced.
  2. Under RSS Feeds, select the Synchronize RSS Feeds to the Common Feed List (CFL) in Windows checkbox.
  3. Click OK, and then restart Microsoft Outlook.

Your existing feeds and any new feeds will now go straight to Microsoft Outlook.

Manually Add an RSS Feed to Outlook​

To add a specific RSS feed manually:

  1. In your web browser, copy the web address of the feed page from the address bar.
  2. In Outlook, in the Mail Navigation Pane, right-click RSS Feeds (Outlook 2013) or RSS Subscriptions (Outlook 2016), and then click Add a New RSS Feed.
  3. In the dialog box that appears, paste the address you copied earlier into the box, click Add, and click Yes.

Troubleshooting​

RSS feed not updating in my RSS reader

RSS readers check for updates at different intervals. Manually refresh your RSS reader to pull the latest notifications. If no updates appear, verify you have active subscriptions in Digital.ai Agility—without subscriptions, no notifications will be generated.

Can't drag RSS Feed icon into my RSS reader

If drag-and-drop doesn't work, right-click the RSS Feed icon on the Subscriptions page and copy the feed URL. Then paste this URL directly into your RSS reader's "Add Feed" or "Subscribe" function.

RSS feed shows "Access Denied" or authentication errors

Your RSS feed URL is specific to your Digital.ai Agility account and includes authentication. If you're logged out or your session expires, the feed will stop working. Log back into Digital.ai Agility and generate a new RSS feed URL if necessary.

Outlook doesn't show RSS feed updates

Ensure Synchronize RSS Feeds to the Common Feed List is enabled in Outlook's Advanced options (File > Options > Advanced > RSS Feeds). If the feed still doesn't update, try removing and re-adding the feed URL manually in Outlook.

RSS notifications duplicating in reader

Some RSS readers create duplicate entries if the feed URL is added multiple times. Check your RSS reader's subscription list and remove any duplicate Digital.ai Agility feeds.

Manage Notifications and Subscriptions

Manage Notification Subscriptions

Receive Notification Alerts by Email