AS - Connect An Android Device Using a Google USB Driver

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Please note that this tool is classified as a Legacy tool. We recommend transitioning to our updated solutions to maintain optimal performance and security in your workflows. For more information on this matter, please reach out to technical support .

Perform this procedure if you are not able to add your Android device and you have an exclamation mark in Windows Device Manager.

1. Right-click your Android device, then click Uninstall.

2. Download the USB driver from the Android Developer website.

3. Extract the zip file to a local folder.

4. Right-click your Android device, then click Update Driver Software.

5. Click Browse my computer For driver software.

6. Click Let me pick from a list of device driver on my computer.

7. Click Show All Devices.

8. Click Have disk, then navigate to the USB driver folder.

9. Click the .inf file, then click OK.

10. Click Android ADB Interface, then click Yes.
    

11. Try to add your Android device again.