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Digital.ai Agility Product Support Matrix

This section outlines the supported versions, support policies, and compatibility information for Digital.ai Agility.

Support Policy

Digital.ai Agility supports the current major release and the two immediately preceding major releases. For example, if 26.0 is the current release, versions 25.3 and 25.2 are also supported.

Release Cycle

  • Major Release: Quarterly seasonal release identified by version number (e.g., 25.0, 25.1, 25.2, 25.3)
    • xx.0 release: Winter release (January), starts the annual cycle
    • xx.1 release: Spring release (April)
    • xx.2 release: Summer release (July)
    • xx.3 release: Fall release (October)
  • Minor Release (Point Release): Updates released every two weeks (e.g., 25.3.5, 25.3.7); schedule can be affected by testing cycles, holidays, or emergency releases

Contact Support

For support questions or assistance:

Supported Digital.ai Agility Versions

VersionRelease DateSupport StatusEnd of Support DateKey ChangesCompatibility Notes
27.0.xLast week of January 2027PlannedTBDTBDTBD
26.3.xLast week of October 2026PlannedTBDTBDTBD
26.2.xLast week of July 2026PlannedTBDTBDTBD
26.1.xLast week of April 2026PlannedTBDTBDTBD
26.0.xJanuary 24, 2026ActiveOctober 24, 2026Project Workspace usability improvements, Associate releases with portfolio items, AI-powered release notes generation, Portfolio Kanban and Portfolio Tree in Planning Rooms, and Closed Work-Item widget in Rooms 2System Requirements
25.3.xOctober 25, 2025ActiveJuly 25, 2026Agility Insight Manager renamed to Sage, Release Planning 2.0, Card Aging Visibility, Daily Standup Auto Shuffle, Absolute timestamps in Conversations, Spurred By relationship for Requests and EpicsSystem Requirements
25.2.xJuly 26, 2025ActiveApril 25, 2026Workitem counts in portfolio list view, Admin banner messaging, Copy confirmation for Portfolio Items, Rooms 2 experience, AI-powered work item creationSystem Requirements
25.1.xApril 26, 2025End of LifeJanuary 24, 2026Quarterly enhancements and improvements25.1 Release Notes
25.0.xJanuary 25, 2025End of LifeOctober 25, 2025Annual cycle start, quarterly enhancements25.0 Release Notes
24.3.x and earlierOctober 26, 2024End of LifeJuly 26, 2025Legacy features and enhancementsContact Support

Download and Try Agility

Ready to experience Digital.ai Agility?

You can download the latest version of Agility from the following links:

Details of the Supported Versions

The following sections provide release summaries and deployment information for currently supported versions. For complete feature lists, improvements, and technical details, refer to the respective release notes linked below.

Version 26.0.x

Release Summary: The Winter 2026 release enhances collaboration and planning capabilities with improved project workspace navigation, AI-powered release documentation, and expanded portfolio planning tools. This release focuses on streamlining team workflows and enabling better visibility across portfolio initiatives.

Release Notes: 26.0 Release Notes

Deployment Overview:

  • Hosted (SaaS): Automatic batch updates occur on Saturdays during weeks when a point release is deployed
  • Self-Hosted: Upgrade as soon as the update is available

Version 25.3.x

Release Summary: The Fall 2025 release introduces enhanced release planning capabilities and improved team collaboration tools. This release empowers teams with better sprint management, real-time visibility into work aging, and strengthened portfolio-to-requirement traceability.

Release Notes: 25.3 Release Notes

Deployment Overview:

  • Hosted (SaaS): Automatic batch updates occur on Saturdays during weeks when a point release is deployed
  • Self-Hosted: Upgrade as soon as the update is available

Version 25.2.x

Release Summary: The Summer 2025 release advances team room experiences and portfolio management capabilities. This release delivers improved administrative controls, enhanced user workflows with AI assistance, and better portfolio visibility to support efficient backlog management and decision-making.

Release Notes: 25.2 Release Notes

Deployment Overview:

  • Hosted (SaaS): Automatic batch updates occur on Saturdays during weeks when a point release is deployed
  • Self-Hosted: Upgrade as soon as the update is available

End of Life Announcements

Versions 24.3.x and Earlier

End of Support Date: July 26, 2025

Versions 24.3.x and all earlier versions have reached or are approaching End of Life. Customers running these versions should upgrade to a supported version immediately to continue receiving:

  • Security updates
  • Bug fixes
  • Technical support
  • Access to new features and enhancements

Migration Path: Customers on version 24.3.x or earlier can upgrade directly to the latest supported version (26.0.x, 25.3.x, or 25.2.x). Contact Digital.ai Support for detailed migration assistance.

Limited Support: For Agility instances that are no longer in a supported state, Digital.ai provides limited support until the issue can only be resolved through an upgrade. If you are running an unsupported release and require assistance, submit a ticket through the Support Portal.

Upgrade Recommendations

  • Current Version 26.0.x, 25.3.x, or 25.2.x: You are on a supported version. Continue updating with each point release:
    • Hosted (SaaS): Updates applied automatically during Saturday batch updates
    • Self-Hosted: Download and apply point releases as soon as available
  • Current Version 25.1.x or older: Your version is outside the support window or has reached End of Life. Upgrade to a supported version immediately to maintain security and support.