Digital.ai Agility Product Support Matrix
This section outlines the supported versions, support policies, and compatibility information for Digital.ai Agility.
Support Policy
Digital.ai Agility supports the current major release and the two immediately preceding major releases. For example, if 26.0 is the current release, versions 25.3 and 25.2 are also supported.
Release Cycle
- Major Release: Quarterly seasonal release identified by version number (e.g., 25.0, 25.1, 25.2, 25.3)
- xx.0 release: Winter release (January), starts the annual cycle
- xx.1 release: Spring release (April)
- xx.2 release: Summer release (July)
- xx.3 release: Fall release (October)
- Minor Release (Point Release): Updates released every two weeks (e.g., 25.3.5, 25.3.7); schedule can be affected by testing cycles, holidays, or emergency releases
Contact Support
For support questions or assistance:
- Support Portal: Digital.ai Support Portal
- Documentation: Digital.ai Agility Documentation
- Community: Digital.ai Community Forums
Supported Digital.ai Agility Versions
| Version | Release Date | Support Status | End of Support Date | Key Changes | Compatibility Notes |
|---|---|---|---|---|---|
| 27.0.x | Last week of January 2027 | Planned | TBD | TBD | TBD |
| 26.3.x | Last week of October 2026 | Planned | TBD | TBD | TBD |
| 26.2.x | Last week of July 2026 | Planned | TBD | TBD | TBD |
| 26.1.x | Last week of April 2026 | Planned | TBD | TBD | TBD |
| 26.0.x | January 24, 2026 | Active | October 24, 2026 | Project Workspace usability improvements, Associate releases with portfolio items, AI-powered release notes generation, Portfolio Kanban and Portfolio Tree in Planning Rooms, and Closed Work-Item widget in Rooms 2 | System Requirements |
| 25.3.x | October 25, 2025 | Active | July 25, 2026 | Agility Insight Manager renamed to Sage, Release Planning 2.0, Card Aging Visibility, Daily Standup Auto Shuffle, Absolute timestamps in Conversations, Spurred By relationship for Requests and Epics | System Requirements |
| 25.2.x | July 26, 2025 | Active | April 25, 2026 | Workitem counts in portfolio list view, Admin banner messaging, Copy confirmation for Portfolio Items, Rooms 2 experience, AI-powered work item creation | System Requirements |
| 25.1.x | April 26, 2025 | End of Life | January 24, 2026 | Quarterly enhancements and improvements | 25.1 Release Notes |
| 25.0.x | January 25, 2025 | End of Life | October 25, 2025 | Annual cycle start, quarterly enhancements | 25.0 Release Notes |
| 24.3.x and earlier | October 26, 2024 | End of Life | July 26, 2025 | Legacy features and enhancements | Contact Support |
Download and Try Agility
Ready to experience Digital.ai Agility?
- Try Digital.ai Agility Free - Start a free trial to explore Agility's capabilities
You can download the latest version of Agility from the following links:
- Download the latest version of Agility Ultimate Edition
- Download the latest version of Agility Enterprise Edition
Details of the Supported Versions
The following sections provide release summaries and deployment information for currently supported versions. For complete feature lists, improvements, and technical details, refer to the respective release notes linked below.
Version 26.0.x
Release Summary: The Winter 2026 release enhances collaboration and planning capabilities with improved project workspace navigation, AI-powered release documentation, and expanded portfolio planning tools. This release focuses on streamlining team workflows and enabling better visibility across portfolio initiatives.
Release Notes: 26.0 Release Notes
Deployment Overview:
- Hosted (SaaS): Automatic batch updates occur on Saturdays during weeks when a point release is deployed
- Self-Hosted: Upgrade as soon as the update is available
Version 25.3.x
Release Summary: The Fall 2025 release introduces enhanced release planning capabilities and improved team collaboration tools. This release empowers teams with better sprint management, real-time visibility into work aging, and strengthened portfolio-to-requirement traceability.
Release Notes: 25.3 Release Notes
Deployment Overview:
- Hosted (SaaS): Automatic batch updates occur on Saturdays during weeks when a point release is deployed
- Self-Hosted: Upgrade as soon as the update is available
Version 25.2.x
Release Summary: The Summer 2025 release advances team room experiences and portfolio management capabilities. This release delivers improved administrative controls, enhanced user workflows with AI assistance, and better portfolio visibility to support efficient backlog management and decision-making.
Release Notes: 25.2 Release Notes
Deployment Overview:
- Hosted (SaaS): Automatic batch updates occur on Saturdays during weeks when a point release is deployed
- Self-Hosted: Upgrade as soon as the update is available
End of Life Announcements
Versions 24.3.x and Earlier
End of Support Date: July 26, 2025
Versions 24.3.x and all earlier versions have reached or are approaching End of Life. Customers running these versions should upgrade to a supported version immediately to continue receiving:
- Security updates
- Bug fixes
- Technical support
- Access to new features and enhancements
Migration Path: Customers on version 24.3.x or earlier can upgrade directly to the latest supported version (26.0.x, 25.3.x, or 25.2.x). Contact Digital.ai Support for detailed migration assistance.
Limited Support: For Agility instances that are no longer in a supported state, Digital.ai provides limited support until the issue can only be resolved through an upgrade. If you are running an unsupported release and require assistance, submit a ticket through the Support Portal.
Upgrade Recommendations
- Current Version 26.0.x, 25.3.x, or 25.2.x: You are on a supported version. Continue updating with each point release:
- Hosted (SaaS): Updates applied automatically during Saturday batch updates
- Self-Hosted: Download and apply point releases as soon as available
- Current Version 25.1.x or older: Your version is outside the support window or has reached End of Life. Upgrade to a supported version immediately to maintain security and support.
Related Topics
- System Requirements - Current system requirements and compatibility
- Release Notes - Detailed release notes for all versions