📄️ Set up Trackers
A Tracker is a collection of related artifacts that describe work to be done or issues to be resolved. Every project should have one or more trackers. When you start a tracker, you decide which fields will be used, who will use them, and how they will use them.
📄️ Create Tracker Artifacts
You can create a tracker artifact whenever you need to report and track a bug, feature request, support request, or other type of issue. You can also create a tracker artifact without logging into TeamForge just by sending an email to the tracker.
📄️ Edit Tracker Artifacts
Updating the information in tracker artifacts is one important way that project members can work together effectively.
📄️ HTML EMails for Tracker Artifacts
From its 17.8 release, when you create or update an artifact, TeamForge sends HTML emails to users assigned to and users monitoring that artifact.
📄️ Unmonitor Artifacts via HTML EMails
You can now be able to unmonitor any artifact right from the HTML emails that you receive whenever you create or update any artifact.
📄️ Clone a Tracker Artifact
Save effort in duplicating a tracker artifact within the project and across projects by cloning artifacts in TeamForge.
📄️ Move a Tracker Artifact
As work proceeds on a tracker artifact, its focus may change. If this happens, it may be appropriate to move the artifact into a different tracker, or to a tracker in a different project.
📄️ Filter Tracker Artifacts
When a large number of tracker artifacts makes it difficult to find the one you want, filter and sort the list to narrow down the possibilities.
📄️ Find Tracker Artifacts
If the filter returns too many results or not enough, try the search facility. The Tracker contains a comprehensive search system that enables you to find a specific artifact or set of artifacts quickly.
📄️ Associate Tracker Artifacts
You can connect tracker artifacts with other Digital.ai TeamForge items such as documents or topics. Creating associations between items enables you to define relationships, track dependencies, and enforce work flow rules.
📄️ Create Dependent Tracker Artifacts
To organize your work with tracker artifacts, you can make an artifact a child or a parent of another artifact.
📄️ Import Tracker Artifacts
You can now import artifacts into TeamForge using the Excel/CSV tracker import function. Data from both Excel and CSV files can be imported.
📄️ Export Tracker Artifacts
To use the contents of artifacts from a tracker or a planning folder in other applications, export them to a CSV, XML, Excel or tab-delimited file.
📄️ Schedule Work on an Artifact
To plan how and when an artifact is to be addressed, assign it to a planning folder.