AS - iTunes Doesn't Identify Devices

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Problem description: My device is connected but iTunes does not identify it.

Windows

1. Make sure that iTunes is installed on the PC.. If not, install the latest version of iTunes.
2. Open services, and verify that the Apple Mobile Device service is running.

Mac

Open terminal and enter the command

sudo launchctl list | grep com.apple.usbmuxd

If "com.apple.usbmuxd" is returned, the daemon is running.

USB

Try to switch USB cable or USB ports.

Device

1. On the device, make sure it trust the machine.
2. Restart the Apple Mobile Device service.
   • Windows
     1. Open services.
     2. Right-click on the Apple service.
     3. Choose restart from the context menu
   • Mac - Open terminal and enter the commands

sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.usbmuxd.plist
sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.usbmuxd.plist