SeeTestAutomation- iTunes Doesn't Identify Devices
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Problem description: My device is connected but iTunes does not identify it.
Troubleshooting steps:
Step 1: Make sure that iTunes is installed on the PC. If not, install the latest version of iTunes.
Step 2: Open services, and verify that the Apple Mobile Device service is running.
In A MAC Environment:
Open terminal and enter the command
sudo launchctl list | grep com.apple.usbmuxd
If "com.apple.usbmuxd" is returned, the daemon is running.
Step 3: Try to switch USB cable or USB ports.
Step 4: On the device, make sure it trust the machine.
Step 5: Restart the Apple Mobile Device service.
In A windows Environment:
Open services
Right-click on the apple service
Choose restart from the context menu
In A MAC Environment:
Open terminal and enter the commands
sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.usbmuxd.plist
sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.usbmuxd.plist