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Version: Release 23.3

Notification Settings

You can configure email notifications in Release by selecting the events that trigger notifications, choosing the recipients, and customizing the email templates. These settings are available only to users with the Admin global permission.

note

The System Settings page has been reorganized to group related features together, making navigation more intuitive.

Access Notification Settings​

  1. In the upper-right corner, click gear.
  2. Select System Settings > Notifications.

Notification settings

Notification Event Types​

Release supports two types of built-in notification events:

  • Task-level events
  • Release-level events

For more information, see Notifications in Release.

Manage Recipients for Notification Events​

You can add or remove recipients for each notification event:

  • To remove a recipient, click the x next to the recipient name.
  • To add a recipient, click inside the recipient field for an event, start typing a name, and press Enter.

Notification Recipient Management

Available recipient types:

  • Release Admin
  • Task Owner
  • Task Team
  • Watcher
note

If an event is configured to notify only the Task Owner, but the task has no owner, Release automatically sends the email to the Task Team.

Add Watchers on Tasks​

You can add yourself as a Watcher on tasks to receive email notifications when events occur on those tasks. To add other users as watchers on a task, you must have the edit task permission.

For more information, see Working with tasks.

Edit Notification Message Templates​

You can customize the email template used for each notification event.

Open the Template Editor​

On the Notifications page, locate an event and click Edit Message.

Edit notification message

Configure Template Fields​

You can modify:

  • Priority (High, Normal, or Low)
  • Subject
  • Body (supports Markdown)

Click Save to confirm the changes or Cancel to discard them.

To preview the email, click Preview email. The preview opens in a new browser tab.

Preview email template

Variables Supported For Email Template​

Use the following variables in your templates:

VariableDescription
${url}Server URL from configuration
${release.*}Release properties
${task.*}Task properties
${comment.*}Comment properties
${release.url}Direct link to the release
${task.url}Direct link to the task
${task.ownerFullName}Full name of the task owner
${task.descriptionHtml}Task description that was processed by Markdown
${task.dueInHours}Hours until the task is due
${task.dueInMinutes}Minutes until the task is due
${comment.authorFullName}Full name of the comment author
${comment.textHtml}The comment text that was processed by Markdown
note

The task description is always included in the email template by default.

Additional Customization (Using Mustache)​

Release supports mustache-style placeholders to insert dynamic values. Unlike standard Mustache ({{variable}}), Release uses a custom format: ${variable}.

For more information on mustache syntax, see Mustache Manual.

When viewing a notification email in Chrome, clicking View task or View release may cause the browser to rewrite http:// links as https://, which can lead to an error.

To fix this:

  • Manually switch https:// back to http:// in the address bar, or
  • Open chrome://net-internals, select HSTS, remove the Release domain, and clear your browser cache.