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Digital.ai's Product End-of-Life Policy

At Digital.ai, we understand that managing product transitions is crucial for our customers' business continuity. Products may reach their end-of-life due to various factors including market evolution, technological advancements, or the introduction of more capable solutions. This policy outlines our approach to end-of-life (EOL) transitions and how we support our customers through these changes.

Policy Overview​

Digital.ai is committed to providing clear communication and support throughout the EOL process:

  1. Advance Notification: We provide six months' advance notice through multiple channels:

    • Digital.ai blog
    • Product notifications
    • Support newsletter

  2. Support Timeline:

    • EOL announcements typically align with new product releases
    • Support continues for previously supported product versions according to our maintenance schedule

  3. Customer Requirements:

    • Active and fully paid support contract is required for EOL notifications
    • Contact your Account Manager for transition period support and associated fees

For a comprehensive list of products and their support status, see our Currently Supported Products.

Products, Platforms and SoftwareDescriptionWhen?
AWS SDK Support in XL CLI BlueprintsAWS SDK will no longer be available in XL CLI Blueprints for supporting AWS custom features.Support for AWS SDK v1 (awsCredentials, awsRegions) in XL CLI Blueprints was deprecated in Release 25.1 and removed in Release 25.3 and later.
Internet Explorer 11No support for Internet Explorer 11IE 11 supported by Digital.ai Release 10.2 and earlier

IE 11 not supported by Digital.ai Release 10.3 and later
Windows Server 2016No support for Windows Server 2016Windows Server 2016 supported by Digital.ai Release 23.1 and earlier

Windows Server 2016 not supported by Digital.ai Release 23.3 and later
Windows Server 2012No support for Windows Server 2012Windows Server 2016 supported by Digital.ai Release 22.2 and earlier

Windows Server 2016 not supported by Digital.ai Release 22.3 and later
CentOS 8No support for CentOS 8CentOS 8 supported by Digital.ai Release 10.3 and 22.0

CentOS 8 not supported by Digital.ai Release 22.1 and later
CentOS 7No support for CentOS 7 Docker images

Release Docker images based on CentOS 7 are no longer available for Release 24.1.4 and later.

Images based on dai-ubuntu:22.04 (Ubuntu 22.04) is the default flavor of Docker image available from 24.1.4 and later. However, CentOS 7 Docker images are still available for Release 23.3.x, 24.1.2, and 24.1.3

IBM JDK 11No support for IBM JDK 11IBM JDK 11 supported by Digital.ai Release 23.1 and earlier

IBM JDK 11 not supported by Digital.ai Release 23.3 and later
IBM JDK 8No support for IBM JDK 8IBM JDK 8 supported by Digital.ai Release 10.0 and earlier

IBM JDK 8 not supported by Digital.ai Release 10.1 and later
Oracle JDK 11 (LTS)No support for Oracle JDK 11 (LTS)Oracle JDK 11 (LTS) supported by Digital.ai Release 23.3 and earlier

Oracle JDK 11 (LTS) not supported by Digital.ai Release 24.1 and later
Oracle JDK 8 (LTS)No support for Oracle JDK 8 (LTS)Oracle JDK 8 (LTS) supported by Digital.ai Release 10.0 and earlier

Oracle JDK 8 (LTS) not supported by Digital.ai Release 10.1 and later
Docker 'latest' Images The implicit 'latest' version tag is no longer supported for Release Docker images.

Effective 31 October 2024, you must specify the release version to use Release Docker images.

For example, docker pull xebialabs/xl-release:24.3

The following is no longer supported: docker pull xebialabs/xl-release