Limitations On Shared Devices

This page lists the known limitations with Shared Devices.

warning

Shared devices work only with Appium Server projects. Ensure your automation project is configured to use Appium Server before attempting to run tests on shared devices.

Android Limitations

1. Google Account: Adding your own Google Account on a Shared Device is not supported.

2. Restricted/Disabled User Actions: The following actions are not allowed on Shared Devices:

   a. Changing wallpaper

   b. Modifying accounts on the device

   c. Performing a factory reset

   d. Accessing Developer Options

   e. Performing System Update

3. User Management: Adding or switching between users on an Android device is not supported.

iOS Limitations

1. Apple Functions: Adding your own Apple Account, Apple Pay or setting a Device Passcode on a Shared Device is not supported.

2. Restricted/Disabled User Actions: The following actions are not allowed on Shared Devices:

   a. Changing wallpaper

   b. Modifying accounts on the device

   c. Passcode, Bluetooth, TouchID / FaceID modifications

   d. Performing a factory reset

   e. Enabling Find My Device

3. Developer Provision Profiles: Developer Provision Profiles, which control iOS devices and installation of applications (.ipa files), are created by Digital.ai. Special entitlements are not supported

4. Enterprise iOS Applications: If an Enterprise iOS application is uploaded to the platform with allowResign=false, the Developer Profile is automatically trusted during installation on a shared device. This applies to both manual and automation testing scenarios.

5. Blocked pages: We close the following pages when they appear:

   a. Developer settings

   b. “Software updates” under “General” page

   c. “Shut down” under “General” page

   d. "Developer Mode" under "Privacy & Security" page

   e. "Lockdown Mode" under "Privacy & Security" page

   f. "Transfer or Reset iPhone" under "General" page