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Version: Deploy 24.3

Licensing the Deploy Product

This topic details how licenses work in Digital.ai Deploy, distinguishing between the Trial Edition and Enterprise Edition.

Types of Licenses​

Trial Edition​

  • A 30-day trial license is provided for trial edition.
  • Upon registration, you will receive a license key through email.

Enterprise Edition​

License Versions​

  • The current supported license version for Deploy is V4.
  • To verify the version of a license file (.lic), open the file in a text editor.
  • For older, unsupported license versions, contact the Digital.ai Support Team.
note

If you have an enterprise account, log in to the Deploy Software Distribution site to view your current license. You can also find this information in the README file located with your licenses on the Deploy Software Distribution site.

License Installation​

Details on installing your license is provided in the installation instructions for the Trial Edition or Enterprise Edition.

License Validation​

Deploy checks the validity of your license:

  • When you start the Deploy server and periodically while the server is running. The server will not start if a valid license is not installed.
  • If Deploy finds a license violation while the server is running, the server will not stop and some requests will be denied.

For example:

  • If the license usage time has expired, the server denies all requests.
  • If the license limits the number of configuration items (CIs) that you can create, and that limit has been reached for a CI type, the server will not allow you to create new CIs of that type.

User Licensing Restriction​

  • License Count: The number of users allowed to access Digital.ai Deploy is now limited based on the license purchased.
  • User access management: When the number of users matches the licensed count, no additional users can access the system. If the licensed user limit is exceeded and additional users attempt to access or make changes in the system, their ability to edit or modify configurations will be disabled.

Note: Users exceeding the license count will temporarily retain access, but no further actions such as editing, deploying, or administrative changes can be performed.

License Expiry Warning​

  • If you have the Admin global permission, a license expiration warning message is displayed 10 days before your Deploy license expires.
  • You can change this setting in your XL_DEPLOY_SERVER_HOME/centralConfiguration/deploy-server.yaml file by editing the deploy.server.license.days-before-warning value in the license section.

Licensed Number of Configuration Items​

If your license limits the number of CIs that you can create, Deploy validates it as follows:

  • You cannot create more instances of a CI type than your license allows.
note

If you delete instances of a CI type, you can create new instances of that type.

  • If a CI is a subtype of another type, its supertype, the instances of the subtype CI count toward the limit on the supertype.
  • You can create instances of CI types that are not limited by your license.

License Extension and Renewal​

To renew an Enterprise Edition license or extend a Trial Edition license, contact the Digital.ai Support Team.

To renew your license using a license file that you download from the Deploy/Release Software Distribution site, replace the license file in the XL_DEPLOY_SERVER_HOME/conf directory with the new file.

To renew your license using a license key:

  1. Ensure you have admin global permissions.
  2. Open the Deploy UI.
  3. In the top right of the screen, click gear icon.
  4. Click Renew license, and enter the new license key in the Product registration page.

Key Changes from Version 24.3.x​

Important:

  • External users authenticated through external providers (such as OIDC or LDAP) are now included in the license count. This is a major change from previous versions, where only internal users were counted. If the license limit is exceeded, new external users will be restricted and will be unable to log in.

  • The Digital.ai Deploy license allows a specific number of users. If the user count exceeds the allowed limit, those users will be disabled and unable to access Deploy. To resolve this, you will need to either purchase additional licenses or disable other users.

  • During the upgrade to version 24.3, Deploy will automatically enable all internal users and previously logged-in external users, regardless of the license count, to ensure continued access.

Licensed User Count​

Your license comes with a particular number of users that can use the Digital.ai Deploy. If you exceed the user count allowed by the application, the users will be disabled and they cannot access Digital.ai Deploy. You must either purchase additional licenses or disable other users to access Deploy.

What Happens When You’re Close to or Exceed the Maximum License User Count​

Digital.ai Deploy displays an on-hover message with a license indicator as you near the maximum number of licensed users. This message shows both the current users with login permissions and the total number of users permitted by the license. It does not disrupt the user flow or access, allowing users to continue using all features until the limit is reached.

For example, the following indicator appears next to "Users" when license seats are remaining.

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Refer to the View License Information table that covers all the license availability scenarios.