📄️ Troubleshoot the Release Service
This topic describes how to troubleshoot the Release service.
📄️ Troubleshoot Using the Task Manager
The Task Manager screen serves as a hub for troubleshooting purposes. Its primary function is to provide an overview of jobs that are being executed within your Releases. Note that, a task can have multiple jobs like pre-condition check, actual task script, failure handler script, and so on.
📄️ Troubleshoot a CIFS Connection
The remoting functionality or Deploy and Release uses the Overthere framework to manipulate files and execute commands on remote hosts. CIFS, Telnet, and WinRM are supported for connectivity to Microsoft Windows hosts. This topic describes configuration errors that can occur when using Deploy or Release with the CIFS protocol.
📄️ Troubleshoot a Telnet Connection
The remoting functionality for Deploy and Release uses the Overthere framework to manipulate files and execute commands on remote hosts. CIFS, Telnet, and WinRM are supported for connectivity to Microsoft Windows hosts. This topic describes configuration errors that can occur when using Deploy or Release with Telnet.
📄️ Troubleshoot a WinRM Connection
The remoting functionality for Deploy and Release uses the Overthere framework to manipulate files and execute commands on remote hosts. CIFS, Telnet, and WinRM are supported for connectivity to Microsoft Windows hosts. This topic describes configuration errors that can occur when using Deploy or Release with WinRM.
📄️ Troubleshoot an SSH Connection
The remoting functionality for Deploy and Release uses the Overthere framework to manipulate files and execute commands on remote hosts. SSH is supported for connectivity to Unix, Microsoft Windows, and z/OS hosts. This topic describes common configuration errors that can occur when using Deploy or Release with the SSH protocol.
📄️ Using the Support Accelerator
The Release support accelerator gathers data that helps the Digital.ai Support Team to troubleshoot issues.