Inactivate and Reactivate Member Accounts

Inactivating an account is the recommended method for disabling access. Inactivation preserves historical data for reporting, removes members from your licensed user count, removes them from future assignment lists, and allows reactivation later if needed.

Inactivate a member account

1. Click the hamburger menu > Admin > Members
2. For the member to inactivate, click Inactivate from the Edit drop-down

Reactivate a member account

1. Click the hamburger menu > Admin > Members
2. In the Filter, select Show Inactive Members. Inactive members display with strikethrough text
3. Click Activate from the Edit drop-down

Related Topics

• Add a new member - Create new member accounts
• Edit member account details - Update member information
• Delete a member account - Permanently remove member accounts