ALM Connect for ServiceNow
Using ALM Connect, you can connect Digital.ai Agility to other systems to synchronize fields or workflows. ALM Connect provides extensive mappings for virtually all types of assets between systems, including custom fields. You can also customize the direction of data, as one directional or bi-directional connections are both supported. Additionally, you can filter assets for even more granular synchronization. For example, if a user only wanted portfolio items of a certain type (e.g., feature), simply change the query in ALM Connect. ALM Connect supports synchronization by project as well. This provides powerful capabilities when mapping certain fields or certain asset types by project.
Digital.ai Agility Supported Assets in ALM Connect
- Backlog Items
- Defects
- Portfolio Items
- Goals
- Issues
- Requests
- Tasks
- Tests
- Test Sets
- Backlog Groups
- Projects
- Iterations
Usage
ALM Connect for ServiceNow allows for support data to be synchronized with Lifecycle.
Supported Assets
- All System Assets
- Custom Assets that Extend Task and Knowledge Assets
Supported Versions
- glide-fuji-12-23-2014__patch3-04-07-2015*
- Geneva Patch 7, Helsinki, Istanbul, Kingston
* System will be available under Professional Services engagement only.
Related concepts
IT_Service_Management_Integrations
Related tasks
Application_Lifecycle_Management_Integrations