Version: 24.3

ALM Connect for Zendesk

Using ALM Connect, you can connect Digital.ai Agility to other systems to synchronize fields or workflows. ALM Connect provides extensive mappings for virtually all types of assets between systems, including custom fields. You can also customize the direction of data, as one directional or bi-directional connections are both supported. Additionally, you can filter assets for even more granular synchronization. For example, if a user only wanted portfolio items of a certain type (e.g., feature), simply change the query in ALM Connect. ALM Connect supports synchronization by project as well. This provides powerful capabilities when mapping certain fields or certain asset types by project.