TeamForge Product Support Matrix
This page provides details of the supported versions, support policy, and compatibility information for TeamForge.
Support Policy
Product versions are supported for 18 months from the official release date. Update releases are provided as required to fix bugs in supported releases. Support for an update release ends when support for its corresponding product release version ends. Hotfixes are also provided for supported product release versions with the same level of support as update releases.
A major release for TeamForge refers to the annual release number (for example, 25.1, 25.0), and a minor release or point release refers to updates within a major version (for example, 25.1.1, 25.0.2).
We strongly recommend that:
- You do not upgrade to any product version that is no longer supported, as it may have issues that are resolved in later versions.
- You upgrade to a supported version before the support period of your current version expires so you maintain continuity of support.
Critical Fix Update Packs
Critical fix update packs are released to combine bug fixes, security fixes, and performance improvement updates. Support for a critical fix update pack ends when support for its corresponding product version ends.
Hotfixes
Hotfixes may be provided for supported product versions in high-impact cases when the product is not usable due to bugs or performance issues severely impacting business operations. Hotfixes have the same level of support as critical fix update packs.
For more information, see TeamForge Support Policy.
Contact Support
For support questions or assistance:
- Support Portal: Digital.ai Support Portal
- Documentation: TeamForge Documentation
- Community: Digital.ai Community Forums
Supported TeamForge Versions
| Version | Release Date | Support Status | End of Support Date | Key Changes | Compatibility Notes |
|---|---|---|---|---|---|
| 25.1 | 23-Jan-2025 | Active | 31-Jul-2027 | SPA Trackers, Recent Artifacts, Tag Cloud, Summary Charts, Jira 10.3.7, AI Code Review, REST ETL, security & UX | Installation Requirements |
| 25.0 | 21-Jul-2025 | Active | 21-Jan-2027 | Nexus 3.77.2, REST API for integrations, Python 3 CLI/Installer, Tomcat 9.0.102, Gerrit 3.9, platform & plugin updates | Installation Requirements |
| 24.1 | 31-Jan-2025 | Active | 31-Jul-2026 | Quick Edit Slider, Mass Edit, Nexus 3.75.1, Planning Board, Git 3.7.9, UI/UX, bug fixes | Installation Requirements |
| 24.0 | 24-Sep-2024 | End of Life | 24-Mar-2026 | Security updates, breaking changes | Contact Support |
| 23.x and earlier | — | End of Life | — | — | Contact Support |
Details of the Supported Versions
The following sections provide release summaries for currently supported versions. For complete feature lists, improvements, and technical details, refer to the respective release notes.
Version 25.1
Release Summary: Major update introducing a single-page application (SPA) for Trackers, Recent Artifacts view, Tag Cloud navigation, Summary Charts slider, Jira 10.3.7 integration, AI Code Review plugin, REST-based ETL, and numerous security, usability, and performance improvements. See release notes for full details.
Deployment Overview:
- On-premises: Download and install manually
- Cloud: Contact Digital.ai for cloud deployment options
Install: Install TeamForge
Release Notes: 25.1 Release Notes
Version 25.0
Release Summary: Platform and integration upgrades: Nexus 3.77.2 support, REST API for adding integrated applications, Python 3 support for CLI and installer, Tomcat 9.0.102, Elasticsearch, Git-Gerrit, PostgreSQL, and Gerrit 3.9. Includes plugin and security updates. See release notes for details.
Deployment Overview:
- On-premises: Download and install manually
- Cloud: Contact Digital.ai for cloud deployment options
Install: Install TeamForge
Release Notes: 25.0 Release Notes
Version 24.1
Release Summary: Enhancements to new Trackers (beta), Quick Edit slider, mass edit in Planning Board, Nexus 3.75.1 integration, updated Planning Board, Git 3.7.9, and UI/UX improvements. See release notes for details.
Deployment Overview:
- On-premises: Download and install manually
- Cloud: Contact Digital.ai for cloud deployment options
Install: Install TeamForge
Release Notes: 24.1 Release Notes
End of Life Announcements
Versions 24.0 and Earlier
Versions 24.0 and all earlier versions have reached End of Life. Customers running these versions should upgrade to a supported version to continue receiving:
- Security updates
- Bug fixes
- Technical support
- Access to new features and enhancements
Migration Path: Customers on version 24.0 or earlier can upgrade to the latest supported version. For upgrade instructions, see:
Contact Digital.ai Support for detailed migration assistance.
Limited Support: For TeamForge instances that are no longer in a supported state, Digital.ai provides limited support until the issue can only be resolved through an upgrade. If you are running an unsupported release and require assistance, submit a ticket through the Support Portal.
For a comprehensive list of deprecated and end-of-life components, see End-of-Life and Deprecated Components in TeamForge.