Digital.ai Release Product Support Matrix
This page provides details of the supported versions, support policy, and compatibility information for Digital.ai Release.
Support Policy
Product versions are supported for 15 months following their release, with an additional three months after the end of that period available to ask questions of support.
A major release for Release refers to the bi-annual release number (for example, 25.1, 25.3), and a minor release or point release refers to updates within a major version (for example, 25.3.1, 25.3.2).
We strongly recommend that:
- You do not upgrade to any product version that is no longer supported, as it may have issues that are resolved in later versions.
- You upgrade to a supported version before the support period of your current version expires so you maintain continuity of support.
Critical Fix Update Packs
Critical fix update packs are released to combine bug fixes, security fixes, and performance improvement updates. Support for a critical fix update pack ends when support for its corresponding product version ends.
Hotfixes
Hotfixes may be provided for supported product versions in high-impact cases when the product is not usable due to bugs or performance issues severely impacting business operations. Hotfixes have the same level of support as critical fix update packs.
For more information, see Digital.ai Support Policy.
Contact Support
For support questions or assistance:
- Support Portal: Digital.ai Support Portal
- Documentation: Digital.ai Release Documentation
- Community: Digital.ai Community Forums
Supported Digital.ai Release Versions
| Version | Release Date | Support Status | End of Support Date | Key Changes | Compatibility Notes |
|---|---|---|---|---|---|
| 26.1.x | — | Early Access | — | Git versioning compare and version actions, Apache Derby deprecated, Account Lockout security, Runner metadata configuration, permission improvements | Installation Prerequisites |
| 25.3.x | 09-Sep-2025 | Active | 09-Dec-2026 | External queue dependency removal, OpenJDK 21 support (JDK 17 deprecated), Bitnami Secure Images breaking changes, AWS SDK Java v1.x removed, Windows Server 2025/RHEL 9.x/10.x, Release MCP Server (Beta) | Installation Prerequisites |
| 25.1.x | 28-Apr-2025 | Active | 28-Jul-2026 | License v3 no longer supported, Groovy Sandbox removed, RabbitMQ 4.x/quorum queues, Task Modal removed, Python SDK breaking changes | Installation Prerequisites |
| 24.3.x and earlier | 04-Nov-2024 | End of Life | 05-Feb-2026 | Live Deployments feature, Analytics dashboards (DORA, Workflow Adoption), Backstage plugin integration | Contact Support |
Install Release
Details of the Supported Versions
The following sections provide release summaries for currently supported versions. For complete feature lists, improvements, and technical details, refer to the respective release notes.
Version 26.1.x (Early Access)
Release Summary: Git versioning compare and version actions, folder naming restrictions for special characters, Apache Derby deprecated (removed in 26.3), Account Lockout security feature, Kubernetes 1.35 support, Runner metadata configuration, permission granularity improvements for Runner registration and Plugin Manager access. Review release notes for details on breaking changes.
Deployment Overview:
- On-premises (JVM): Download and install manually
- Kubernetes: Deploy using the operator-based installer
Install: Install Release
Release Notes: 26.1.x Release Notes
Version 25.3.x
Release Summary: Current production release. External queue dependency removal (RabbitMQ/ActiveMQ no longer required), OpenJDK 21 support (JDK 17 deprecated), Bitnami Secure Images breaking changes for Kubernetes Operator, AWS SDK Java v1.x removed, updated system requirements for Windows Server 2025, RHEL 9.x/10.x, and Release MCP Server (Beta). See release notes for upgrade and compatibility details.
Deployment Overview:
- On-premises (JVM): Download and install manually
- Kubernetes: Deploy using the operator-based installer
Install: Install Release
Release Notes: 25.3.x Release Notes
Version 25.1.x
Release Summary: License v3 no longer supported (upgrade to v4 required), Groovy Sandbox removed for security, RabbitMQ 4.x/quorum queues upgrade required, Task Modal removed (Task Drawer only), Python SDK breaking changes, Jira plugin endpoint deprecation, and Flux CD Live Deployments support. Review release notes for upgrade actions and compatibility.
Deployment Overview:
- On-premises (JVM): Download and install manually
- Kubernetes: Deploy using the operator-based installer
Install: Install Release
Release Notes: 25.1.x Release Notes
End of Life Announcements
Versions 24.3.x and Earlier
Versions 24.3.x and all earlier versions have reached End of Life. Customers running these versions should upgrade to a supported version to continue receiving:
- Security updates
- Bug fixes
- Technical support
- Access to new features and enhancements
Migration Path: Customers on version 24.3.x or earlier can upgrade to the latest supported version. For upgrade instructions, see:
Contact Digital.ai Support for detailed migration assistance.
Limited Support: For Release instances that are no longer in a supported state, Digital.ai provides limited support until the issue can only be resolved through an upgrade. If you are running an unsupported release and require assistance, submit a ticket through the Support Portal.
For a comprehensive list of deprecated and end-of-life components, see End-of-Life and Deprecated Components in Digital.ai Release.
Upgrade Recommendations
Use the guidance below based on your current version:
- On 25.3.x - You are on the latest supported version. Apply each point release as soon as it is available.
- On 25.1.x - You are on a supported version, but support ends in July 2026. Apply point releases promptly and plan your upgrade to 25.3.x before then.
- On 24.3.x or older - Your version has reached End of Life and no longer receives security updates or bug fixes. Upgrade to a supported version immediately.