Ask Release

Ask Release is an AI-powered assistant built into Digital.ai Release. It gives you fast, natural-language access to your Release data within your permissions. Ask questions and get instant answers about status, risks, blockers, and more without navigating multiple screens.

info

This feature is currently available on SaaS trial and Beta instances.

Why Use Ask Release

Managing releases at scale is complex. Information is scattered across multiple screens and status checks are manual. Ask Release removes this friction by letting you ask questions directly and get answers based on live Release data.

Key Benefits

• Instant status visibility: Get quick insights into what is happening across your releases, including risks, blockers, and overdue tasks, without navigating multiple screens.
• Guided exploration: Discover templates, review configurations, and explore your release data through conversational queries.
• Activity and audit lookup: Access recent changes, user assignments, and audit history for tracking and compliance.
• Digital.ai Release expertise: Get answers specifically about releases, templates, tasks, phases, variables, configurations, and integrations within your Digital.ai Release instance.

How to Use Ask Release

1. Log in to Digital.ai Release.
2. In the top navigation bar, click the Ask Release icon.

The Ask Release chat panel opens on the right side of the screen.

3. Type your question in the chat panel.
4. Press ENTER or click the send icon.

Ask Release processes your question and displays the response in the conversation thread.

Context Awareness

Ask Release is context-aware. It scopes your queries based on the page you open it from, such as a specific release, folder, or the global view.

caution

To pick up the latest state after making changes, click New chat to start a fresh session.

View Conversation History

1. Click the History tab in the chat panel.
2. Select a conversation to resume it.

Your previous conversations are sorted by most recent activity.

Start a New Conversation

To start a fresh conversation, click New chat in the Chat tab. The Chat tab also includes suggested prompts to help you get started.

What You Can Query

You can retrieve any information you have permission to access through natural-language queries, across the following categories:

Releases and tasks

Query the status, progress, and details of releases and tasks. Filter by status, tags, dates, or ownership, and review activity logs and failure details.

Example questions:

• "What releases are currently active?"
• "What is the status of [release name]?"
• "Show me failed tasks in [release name]"
• "List all releases in [folder name]"
• "Find releases tagged with [tag name]"
• "Show me all paused/failed/aborted releases"
• "How many releases are in progress?"
• "Show me activity logs for [release name]"
• "Find releases created between [date1] and [date2]"

Templates

Explore available templates, view their structure including phases and tasks, and review template configurations.

Example questions:

• "What templates are available in [folder name]?"
• "Show me template details for [template name]"
• "What phases are in [template name]?"
• "Find templates tagged with [tag name]"

Folders and variables

Navigate your folder hierarchy and inspect variables at global, folder, release, and template levels.

Example questions:

• "What folders are in [parent folder name]?"
• "Show me the folder structure"
• "List all global variables"
• "Show me variables in [release name]"
• "What is the value of variable [variable name] in [release name]?"

Integrations and configurations

Discover and view existing integration configurations for external systems such as Jenkins, Jira, Git, and ServiceNow.

note

Ask Release can view existing configurations but cannot test connections, create configurations, or troubleshoot integration issues.

Example questions:

• "Show me all Jenkins server configurations"
• "Find the Jira configuration named [name]"
• "What configurations are in [folder name]?"

Attachments

Access and analyze text-based attachments associated with releases and tasks, such as logs, JSON, XML, YAML, and CSV files.

note

Ask Release can only read text-based files. It cannot display or analyze images (PNG, JPG, GIF) or binary files (PDFs, executables).

Example questions:

• "Show me attachments on [release name]"
• "Show me the content of [attachment name]"
• "Search for [text] in [attachment name]"

Metadata and task types

Discover available task types, phase types, and configuration types in your instance.

Example questions:

• "What task types are available?"
• "What are the properties of [task type]?"
• "List all configuration types"

What You Get Back

Ask Release returns responses designed to be immediately useful:

• Clickable navigation: Direct links to releases, tasks, folders, and templates so you can open the exact item with one click.
• Structured data: Tables and lists that make it easy to scan multiple items, grouped and labeled clearly.
• Real-time information: Data that reflects the current state of your Release instance, including live status and current values.

What Ask Release Cannot Do

Ask Release is read-only and scoped to querying Digital.ai Release data. The following actions are not supported:

• Creating, modifying, or deleting releases, templates, tasks, or configurations
• Starting, stopping, or triggering releases or tasks
• Testing connections, validating configurations, or troubleshooting integration issues
• Managing users, teams, or permissions
• Accessing triggers, applications, environments, deliveries, patterns, or reports
• Generating predictions or forecasts

Tips for Effective Questions

You get better answers when you give Ask Release clear context and focus.

• Name specific items - Refer to releases, templates, folders, or tasks by name rather than asking broadly.
• Filter by status - Ask for releases or tasks in a specific state such as failed, active, paused, or at risk.
• Specify ownership - Include an owner or team name, or ask what is assigned to you.
• Add time ranges - Narrow results by asking about a specific period, such as "this week" or "in the last 30 days".
• Ask one thing at a time - Break complex questions into smaller, focused questions for more precise answers.

Architecture

Ask Release processes your questions through a set of services that authenticate your session, interpret your query, retrieve live Release data, and generate a response.

Data Flow

1. You type a question in the Ask Release UI within Digital.ai Release.
2. The Digital.ai Identity Platform authenticates your session using your configured auth provider.
3. The Ask Release UI sends your question to the Digital.ai AI Service.
4. The AI Service uses a large language model (LLM) to interpret your question, determines the intent, and queries the Release MCP Server for the required data.
5. The Release MCP Server calls the Digital.ai Release REST APIs using your session credentials and permissions.
6. The REST APIs retrieve the data from the Release database and return it to the MCP Server.
7. The AI Service processes the results using the LLM to generate a natural-language response and stores the conversation in its database.
8. The response is streamed back to the Ask Release UI with navigation links, tables, and summaries.

Security and Data Handling

Ask Release is built with the following safeguards:

• Authenticated access: Uses your existing Release session (SSO, LDAP, or OAuth) - no separate credentials required.
• Permission-scoped: Queries only return data you are authorized to view. If you cannot access a folder or release in the UI, Ask Release cannot access it either.
• Read-only: Ask Release retrieves and displays information only. It cannot start releases, approve tasks, modify variables, or make any changes to your data.
• Scoped to Release data: Queries run against Digital.ai Release only. Ask Release does not reach into external systems such as Jenkins, Jira, or Git, and cannot create or install plugins.
• Audit logged: All operations are recorded for compliance and traceability.

caution

Do not include sensitive information such as passwords, API keys, or secrets in your prompts.

Availability and Access

Ask Release is available by default in Digital.ai Release SaaS trial and Beta instances.

• Pre-integrated: Enabled automatically in every trial and beta environment
• No setup required: Ready to use as soon as you sign in
• Full access: Available to all trial and beta users
• Secure authentication: Uses the Digital.ai Platform Identity Service
• Data isolation: Trial and beta data is isolated per customer and not retained beyond the trial period

FAQs

Why can't Ask Release find a release I know exists?

You may not have permission to view that release or folder. Ask Release can only show data you are authorized to access. Check with your administrator if you believe you should have access.

Can Ask Release make changes to my releases?

No. Ask Release is read-only. See Security and Data Handling for details.

Is my conversation data secure?

Yes. Conversation data is stored during your trial or beta period and automatically deleted when it ends. See Security and Data Handling for full details.

I'm seeing an error message. What should I do?

See the Ask Release Troubleshooting guide for a full list of error messages and how to resolve them.