Configuring DORA Industry Standards
The DORA dashboard is pre-configured with certain default configurations, such as threshold values, bucket ranges, labels, and so on. These values can be modified to suit customers' requirements.
Steps
- Log in to Digital.ai Intelligence Platform.
- From the navigation menu, click Configuration > Value Standardization. The Value Standardization page is displayed. Tip: Alternatively, you can launch the Value Standardization page by clicking Value Standardization from the Home () page.
- Select the required dimension class (for example, Major Incident P2 Age Points Bucket).
The Value Standardization page for the corresponding dimension is displayed. - Click Edit.
The Edit Value Standardization page is displayed. - Edit the warehouse values such as Warehouse Code, Label, Lower Range, and Higher Range, as required.
- Click Save.
| Deployment Frequency | Lead Time for Change | Mean Time to Recover | Change Failure Rate | |
|---|---|---|---|---|
| Elite | Multiple deploys per day | Less than one day | Less than 1 hour | 5% |
| High | Between once per day and once per week | Between 1 day and 1 week | Less than 24 hours | 10% |
| Medium | Between once per week and once per month | Between 1 week and 1 month | More than 24 hours and less than 720 hours | 15% |
| Low | Less than once per month | More than or equal to 30 days | More than 720 hours | 64% |
The following configurations enable you to specify the LOVs based on each DORA metric:
LOV Dimension Class: DORA~CHANGE_FAILURE_RATE_STD_BUCKET
| Standardized Code | Standardized Label | Lower Range | Higher Range |
|---|---|---|---|
| CHANGE_FAILURE_RATE~LOW | 15% | 16 | 64 |
| CHANGE_FAILURE_RATE~HIGH | 10 | 6 | 10 |
| CHANGE_FAILURE_RATE~MEDIUM | 64 | 11 | 15 |
| CHANGE_FAILURE_RATE~ELITE | 5 | 0 | 5 |
- Dataset: dora_industry_standard_grid
- Offered as: Metrics
LOV Dimension Class: DORA~CHANGE_LEAD_TIME_STD_BUCKET
| Standardized Code | Standardized Label | Lower Range | Higher Range |
|---|---|---|---|
| CHANGE_LEAD_TIME~HIGH | Between 1 day and 1 week | 1 | 7 |
| CHANGE_LEAD_TIME~LOW | More than or equal to 30 days | 30 | 10000000 |
| CHANGE_LEAD_TIME~MEDIUM | Between 1 week and 1 month | 7 | 30 |
| CHANGE_LEAD_TIME~ELITE | Less than one day | 0 | 1 |
- Dataset: dora_industry_standard_grid
- Offered as: Metrics
LOV Dimension Class: DORA~DEPLOYMENT_FREQUENCY_STD_BUCKET
| Standardized Code | Standardized Label | Lower Range | Higher Range |
|---|---|---|---|
| DEPLOYMENT_FREQUENCY~HIGH_WEEKLY | Between once per day and once per week | 1 | 1 |
| DEPLOYMENT_FREQUENCY | Less than once per month | 2 | 1 |
| DEPLOYMENT_FREQUENCY~ELITE_DAILY | On demand | 0 | 1 |
| DEPLOYMENT_FREQUENCY~MEDIUM_MONTHLY | Between once per week and once per month | 3 | 1 |
- Dataset: dora_industry_standard_grid
- Offered as: Metrics
LOV Dimension Class: DORA~MEAN_TIME_TO_RECOVER_STD_BUCKET
| Standardized Code | Standardized Label | Lower Range | Higher Range |
|---|---|---|---|
| MEAN_TIME_TO_RECOVER(MTTR)~MEDIUM | More than 24 hours and less than 720 hours | 24 | 720 |
| MEAN_TIME_TO_RECOVER(MTTR)~ELITE | Less than 1 hour | 0 | 1 |
| MEAN_TIME_TO_RECOVER(MTTR)~LOW | More than 720 hours | 720 | 10000000 |
| MEAN_TIME_TO_RECOVER(MTTR)~HIGH | Less than 24 hours | 1 | 24 |
- Dataset: dora_industry_standard_grid
- Offered as: Metrics