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Digital.ai Agility— Zendesk Integration

For Agility and Zendesk integration we have external plug-in support for basic sync. The following matrix provides more details about the external plug-in support in Agility.

FeaturesDigital.ai Agility <-> GITHUBDigital.ai Agility <-> GITLABDigital.ai Agility <-> Zendesk
Auto MapXXX
AttachmentsXWork in ProgressX
Comments/ConversationsXWork in Progress
RelationshipsXX
Sync Reference (backlinks in Source and target)XXX
Auto Create WebhookX
Resync Functionality
Sync on specific conditions (Conditional filtering)
Field level Customizations
Search before Create
Sync Selected Event TypeXX
Clone Mapping
Field Mapping
TEXT
BooleanNANA
MultiTextNA
DateTimeNA
NumberNA
User PickerNAWork in ProgressNA
Direction
Uni-direction
Bi-DirectionalEpic-Uni, Issue-Bi
Asset type
EpicNANA
Issues